How can I launch a BPO wellness program fast?

There’s no shortcut to launching a successful BPO wellness program. A good program that will work requires you to: Listen to your workers’ problems and assess what they need and the challenges that are preventing them from fulfilling these needs. Develop a program that prioritizes their needs and looks to fix any challenges faced. Roll out the program to a small group of employees and see if they respond well to it or not. Listen to opinions on how the program works. Launch the program with clear communication on what the program aims to do and solve and how the workers can use it.

What BPO stressors are often ignored?

Stressors such as the need for a work-life balance, long work hours, a lack of career growth opportunities, job security, inadequate training, bullying and harassment from managers, and high performance targets are often ignored in favor of the bottom line.

Can schedule tweaks improve team wellness?

Yes, they can. If the team is overworked, schedule tweaks that allow for fewer and more flexible work hours can help improve wellness through work-life balance.