BetterMe Smart Scale

User Manual

Table of Contents

Tap on the chapter you’re interested in to quickly see it or just scroll down to see the whole guide

  1. 01Device Parameters
  2. 02Setup
  3. 03Connecting
  4. 04Measurement units
  5. 05Data transfer
  6. 06Weighing
  7. 07Multiple users
  8. 08Accuracy tips
  9. 09Main functions
  10. 10Progress
  11. 11Precautions
  12. 12What comes in the box

01. Device Parameters

Material: ABS plastic and tempered glass
Display: LED
Power supply: 3 × AAA batteries
Maximum capacity: 396 lb (180 kg)
Dimensions: 280 × 280 × 24 mm
Data transfer: Bluetooth 4.0 (low energy)
Device requirements: Android 10.0 or later; iOS 16.0 or later

Device Parameters

02. Setup

Insert the batteries

  1. Open the battery cover on the back of the scale.
  2. Take the batteries out of the cardboard insert and remove the protective film.
  3. Insert the batteries according to the polarity markings inside the battery compartment.
  4. Close the battery cover.

Once the batteries are inserted, the scale will turn on automatically.

03. Connecting

  1. Download the BetterMe app by scanning the QR code on the box.
  2. Create an account or log in to your existing account.
  3. Go to the More tab and tap BetterMe Smart Scale.
  4. Make sure to turn on Bluetooth on your phone.
  5. Place the scale near your phone and follow the on-screen instructions in the app to connect.

The BetterMe Smart Scale does not maintain a continuous Bluetooth connection with your smartphone. Do not try to connect it via your phone's Bluetooth settings. Connect the scale through the BetterMe app instead.

Once connected, you can view your smart scale measurements in the app.

The scale saves your measurements automatically. The next time you sync it with the app, all measurements taken since your last sync will be transferred. To keep your records accurate, we recommend syncing the scale with your app each time you weigh in.

Using the BetterMe app

When the scale is connected to the BetterMe app, the measurement units are synced automatically.

  • The smart scale uses the measurement units selected in the app.
  • If you change the units in the app, the updated units will be applied to the scale the next time you step on it. This ensures consistency between the scale and the app.

04. Measurement units

To change the weight measurement units, follow these steps:

  1. Turn the scale upside down.
  2. Locate the button on the back of the scale.
  3. Press the button once to activate the screen.
  4. Press the button again to switch between pounds (lb) and kilograms (kg).

When first powered on without connecting to the app, the scale displays weight in pounds (lb) by default.

05. Data transfer

The BetterMe Smart Scale sends data to the BetterMe app via Bluetooth.

To transfer your data:

  1. Turn on Bluetooth and open the BetterMe app on your smartphone.
  2. Keep your phone close to the scale.
  3. With the app open, step onto the scale barefoot and wait for the measurement to complete.
  4. Remain on the scale for a few seconds until the data appears in the app.

If you step onto the BetterMe Smart Scale but open the BetterMe app after the scale's LED screen has turned off, the data will not transfer.

However, the measurement is saved in the scale's memory and will be transferred to the app during the next successful sync when the app is open.

Be sure to open the app before weighing to ensure real-time data transfer.

06. Weighing

  1. Place the scale on a hard, flat surface.
  2. Step onto the scale with bare, dry feet, making sure your feet touch the metal electrode areas.
  3. Stand still while the screen lights up and the weight measurement increases and stabilizes.
  4. Step off the scale once the displayed weight stops blinking. If your smart scale is connected to the BetterMe app, your metrics will show in the app.

07. Multiple users

Multiple people can use your BetterMe Smart Scale. However, depending on how it's used, your weight data in the BetterMe app may be affected. Please read and follow the information below to ensure your weight data remains accurate.

Occasional weight check without tracking their weight

Other people can step onto your BetterMe Smart Scale and view their weight directly on the scale's LED screen.

To view additional metrics such as BMI, body fat, muscle mass, visceral fat, and water percentage, the BetterMe app and an account are required.

If someone else weighs themselves using your scale, their data may appear in your statistics and affect your charts in the app. When the app detects unusual weigh-ins, you will have the option to confirm or delete them.

The app displays the most recent measurement of the day in your main chart.

If others want to track their own progress

Each person should follow:

  1. Install the BetterMe app on their phone.
  2. Log in to an existing account or create a new one.
  3. Connect your BetterMe Smart Scale to their account by going to the More → BetterMe Smart Scale.

Using one scale with multiple accounts

  • The scale does not maintain a continuous Bluetooth connection.
  • Measurements are transferred to the phone that has Bluetooth turned on and the BetterMe app open at the time of weighing.
  • If multiple users are nearby, make sure only the intended phone has Bluetooth enabled and the app open to ensure the data transfers correctly.

08. Accuracy tips

Use these tips to get accurate and consistent measurements:

  • Use the scale barefoot. Body composition metrics cannot be measured while wearing shoes or socks.
  • Make sure your feet are dry.
  • Place the scale on a hard, flat surface. Avoid soft surfaces such as carpet or linoleum.
  • Distribute your weight evenly between both feet while standing on the scale.
  • Weigh yourself at the same time each day to track consistent trends. Weight and body composition may vary throughout the day.

For more consistent results, weigh yourself under similar conditions each time—for example, in the morning before eating or drinking. Changes in food intake, hydration, and activity levels throughout the day may affect your measurements.

If the app is open, your weight appears in real time immediately after you finish weighing.

What to expect when the scale resets

  • The smart scale automatically zeroes when it turns on.
  • The display stays off until you step onto the scale.
  • When you step on, the display lights up and your weight reading begins to appear.
  • If you see something other than 0.0 lb or 0.00 kg after moving the scale or pressing the UNIT button, don't worry—this is normal.
  • The scale may need to recalibrate. Step off the scale and wait until the display shows 0.0 lb or 0.00 kg, then step back on to weigh yourself.

There are two possible reasons why your BetterMe Smart Scale won't auto-zero:

  1. The scale was moved. Moving the scale can cause it to lose its calibration. Scales are typically calibrated to detect weight when they are on a flat, stable surface. When moved, the scale may need to be recalibrated to reset it to zero.
  2. You pressed the unit change button on the back of the scale and it hasn't recalibrated yet.

To reset the scale, follow these steps:

  1. Place the scale on a hard, flat surface.
  2. Lightly step onto the scale with one foot.
  3. As soon as the number starts to increase, immediately step off the scale.
  4. The display should reset to zero.

09. Main functions

Weight

Your weight displays on the scale screen and in your app. Go to BetterMe Smart Scale in the More tab to see your weight trends.

BMI

Your Body Mass Index is calculated using your weight and height and helps estimate whether your weight is within a healthy range.

Muscle mass

Muscle mass refers to the total weight of your muscles and is measured in pounds, kilograms, or stones.

Body fat %

Body fat percentage represents the amount of mass dedicated to fat, including essential fat necessary for basic health.

Water %

Water percentage shows how much of your body mass is made up of fluids, giving insight into your hydration.

Visceral fat

Visceral fat is fat stored deep in your abdomen, surrounding your internal organs.

10. Progress

Viewing your measurements and progress

To see your weight progress, open the BetterMe app, tap the More tab, and select BetterMe Smart Scale. At the top of the screen, you'll see a weight chart showing how your weight trends.

  • To view the weight entry for a specific day, tap the desired area on the chart.
  • To view additional metrics, scroll down the screen.
  • Tap any section to learn more about a specific metric and see whether your results are within a healthy range.

Understanding trends and indicators

The smart scale screen in the BetterMe app displays your body measurement trends using icons and color codes.

Icons:

Upward triangle

The value has increased

Downward triangle

The value has decreased

Dot

The value has remained stable

Colors:

Green

Indicates positive progress

Yellow

Changes that may require attention and improvement

Gray

No change compared to the previous measurement

Health apps integration

Your smart scale measurements can be shared with supported health platforms:

  • On iOS, connect to the Health app.
  • On Android, connect to Health Connect.

When connected, your weight and other body measurements are automatically shared with these platforms, allowing you to view your data alongside other health and fitness information in supported apps.

To remove health data, collected by your BetterMe Smart Scale, follow the instructions:

  1. Open the BetterMe app.
  2. Tap the More tab at the bottom of the screen.
  3. Tap the Profile icon (or the icon with the initial letter of your name) in the top-right corner.
  4. Scroll down to the Legal & Privacy section and tap Manage Personal Data.
  5. Tap Stop Sharing Smart Scale Data.

11. Precautions

  • Do not use the BetterMe Smart Scale if you have a pacemaker or any other internal medical device.
  • Do not use it if you are pregnant.
  • Not intended for use by children under 10 years old.
  • BetterMe Smart Scale should not be used to diagnose or treat any medical condition.
  • Always consult your physician.
  • BetterMe Smart Scale gets slippery when wet.

To avoid safety hazards or damage to the BetterMe Smart Scale, follow these guidelines:

  • Do not drop the scale.
  • Do not use if cracks are present on the glass surface. Serious injury might occur.
  • Do not use abrasive cleaners to clean your BetterMe Smart Scale.
  • Do not expose your smart scale to extremely high or low temperatures.
  • Do not leave your smart scale in direct sunlight for an extended period of time.
  • Do not leave your BetterMe Smart Scale near open flames.

12. What comes in the box

Your BetterMe Smart Scale box contains:

  1. BetterMe Smart Scale
  2. Three AAA batteries
  3. BetterMe Smart Scale Guide
  4. BetterMe Legal Guidelines